SRD banking details change with SASSA can be a breeze if you know the right steps. It’s crucial to keep your banking information up-to-date to ensure seamless grant payments. If you’re unsure about the process, don’t worry. This guide is designed to make the process of changing SRD banking details efficient and user-friendly for all SASSA beneficiaries.
Thanks to the R350 South African Social Security Agency (SASSA) award, many opportunities have opened for South Africans striving to make ends meet. As part of your grant application, you’ll need to provide personal details, banking account details, and contact information. Remember, it’s vital to update SASSA whenever your information changes to continue receiving your payments. The bank account you use must match your personal information.
Significance of SRD Banking Details
Maintaining accurate SRD (Social Relief of Distress) banking details is crucial not just for a successful grant application but for the uninterrupted receipt of your grant payments as well. Let’s delve deeper into the nitty-gritty of SRD banking details and understand the significance it holds for SASSA beneficiaries.
SRD Banking Details Change Overview
An often overlooked but important aspect of your SASSA journey is the role of correct banking details. Your SRD banking details are your ticket to secure grant payments, which the South African Social Security Agency (SASSA) uses to transfer your R350 grant money.
Incorrect or outdated banking details could lead to several undesired consequences. These could range from delayed grant payments and failed transactions to misdirected payments, all causing financial and emotional stress.
Misdirected Payments Issue
| Potential Consequences | Description |
|---|---|
| Delayed Payments | Funds held up until details are corrected |
| Failed Transactions | Payments bounced back |
| Misdirected Payments | Funds into wrong accounts, thus lengthy recovery |
| Potential Loss of Funds | Payments into wrong accounts may not be recoverable |
| Payment Suspensions | SASSA may halt payments until correct information is provided |
| Stress & Anxiety | Incorrect details take a psychological toll on recipients |
Thus, to avoid such pitfalls, it’s crucial that you keep your banking information up-to-date with SASSA.
When You Should Change SRD Banking Details?
There are several instances when you’ll need, or it’s advisable, to change your SRD banking details. For instance, if you open a new bank account, or there is a change in your existing bank account information, it’s crucial to update SASSA with your new bank details as soon as possible. Also, any change in your personal details that could influence your banking data should be updated on the SASSA platform. Keep in mind, the same rule applies when you’re changing your contact information, as this allows SASSA to effectively communicate with you regarding SRD grant payments.
How to Change Your Banking Details for SASSA SRD?
To ease the process of changing your banking details, SASSA provides multiple convenient methods. You can opt for an online changes, which typically gets verified the fastest, within 3-5 business days if submitted correctly. Alternatively, you can also use SASSA call centers, which process changes within approximately 5-7 business days. Besides, there’s an option for email/postal changes—though these may take longer, around 10 business days on average due to delays. In-person updates verify instantly, as agents enter details during your visit.
To change your banking details online, you’ll need to visit the official SASSA SRD website. While following the process, ensure to adhere to the instructions provided on the website to avoid any potential errors. Make sure to keep visiting the SRD website or stay in touch with the call centers to ensure your changes have been processed and activated in due time.
Understanding the Importance of Accurate SASSA Banking Details
For any beneficiary of the SRD grant, it’s essential that SASSA has the correct banking details on record. Whether you’ve closed an old bank account, changed your name, or moved, updating your details with SASSA is a must. If you wish to change banking details, you can conduct the process through various channels – online, over the phone, or by email.
Why is it important to revise your banking details? Incorrect details can disrupt successful deposits of grant money. Just a small mistake in account numbers or branch codes can cause significant trouble. Ensuring SASSA SRD change banking details have your correct, up-to-date bank account information matters.
Failure to promptly inform SASSA of changes can lead to funds being sent to old or unused accounts, or worse, complete failure of the transaction. With an outdated account, you risk months of missed grants, adding unnecessary complications and financial hardship. Providing accurate SASSA banking details not only streamlines the process but also meets SASSA’s requirements for fraud prevention and auditing purposes.
SASSA, or the South African Social Security Agency, provides social grants for South African citizens, including the SRD grant, a monthly payment of R350. This grant is typically paid through a post office outlet, a beneficiary bank account, or a cash sends service.
Note that it’s crucial to use the correct SASSA website when submitting any changes to your banking details. Also, remember to make the change as soon as your banking details alter, as reversing a payment can prove challenging. The SASSA SRD grant is vital for its beneficiaries, and ensuring smooth, uninterrupted payment is your responsibility.
The next step in the process is understanding how to safely and securely navigate such changes with SASSA, optimizing your chances for successful and uninterrupted payments.
Steps to Change Your SASSA Banking Details for SRD R350 in 2024
Changing your SASSA SRD banking details doesn’t have to be a challenging task. Here we’ll walk you through the process to ensure an uninterrupted receipt of your R350 grant payments.
First off, remember the importance of maintaining accurate banking details with SASSA. Your grant payments hinge on it, so a tad of attention can avoid a mountain of headaches. One wrong digit in your account number or a misspelled bank name could mean prolonged delays in getting your grant, complications in transactions, or even loss of funds.
That said, let’s dive into the essentials of how you can change your SASSA SRD banking details.
- Step 1: Log into the official SASSA website using your credentials. Make sure you’re entering the correct site – there are numerous phishing sites out there posing as the official page.
- Step 2: Once in, look for the section or link that says “banking details” or “change banking details” and select it.
- Step 3: Here, you’ll likely be asked to input your current banking details. Fill those in as accurately as possible.
- Step 4: Next, enter your new banking information. Be extremely careful when entering these. A single wrong entry could lead to payment disruptions.
Remember, promptly updating changes like closed accounts or amendments in personal information plays a crucial role in preventing disruptions in grant disbursements.
After updating your details, do contact your bank to verify the account details were correctly updated. Also, confirm with SASSA support to ensure they recorded your updates correctly. Amy issues here could lead to problems during grant payments.
Taking these steps can guarantee success in receipt of your SRD R350 grant payments. So, take a few moments to update your banking details the next time there’s any change, and save yourself from unnecessary trouble down the line.
Updating Personal Information
Beneficiaries of the SRD R350 grant can also update their contact details in addition to their SASSA banking details. This can all be done online via the SRD R350 website. It’s essential to ensure all your data is current and accurate to facilitate smooth grant processing.
Waiting Period
After you’ve submitted your request and documentation, there’s a compulsory waiting period—roughly 7 days. SASSA utilizes this time to review and verify the information you’ve provided. This is crucial as it ensures the security of your financial information during the SRD change banking details process.
| Waiting Period | Activity |
|---|---|
| 7 days | Verification & review of submitted information |
During the waiting period, SASSA cross-references the information you’ve provided with its records to confirm your eligibility for the requested change. There’s a probability SASSA may also contact you for additional information or if any clarifications are needed. It’s important to be patient during this waiting period. Avoid any unnecessary delays by making sure that all documents and information are accurate and complete when initially submitted.
Once the 7-day waiting period has elapsed, and SASSA has successfully verified your request, your_ SASSA SRD change banking details_ request will be granted. You’ll now receive your grants in your newly designated bank account.
Note that when you select the bank payment method, you’ll be required to provide your banking details. You must provide your bank account, which should be registered under your name as SASSA cannot make payments for your grant in another person’s bank account. Carefully provide your change banking details SASSA SRD request and review them before submitting.
Reminder for Beneficiaries
When it comes to handling your SASSA SRD grant payments, it is crucial that you maintain up-to-date personal and banking details. Keep in mind this persistent reminder: always be precise, always be vigilant.
If you have any questions or encounter any issues, remember that SASSA provides support. You can contact the Sassa helpline at 0800 601 011 or visit your nearest Sassa office branch for aid. They can substantiate the update and provide any additional guidance.
One crucial aspect that SASSA continually emphasizes is that the new banking details provided will solely be used for future grant payments. This condition is to ensure your SRD change in banking details moves as smoothly as possible. The purpose is to guarantee that the grant payment is rightly directed and to inhibit fraudulent activities.
You might be wondering: how do you go about updating your personal information on the Sassa SRD website? The process is quite straightforward:
- Go to the SRD SASSA website at srdsassa.gov.za
- Validate your nationality, whether you’re a South African ID cardholder, an Asylum Seeker, or a Special Permit Holder. A confirmation typically requires an ID number.
And voila! You’ve successfully updated your details. But here’s an essential tip: always ensure that SASSA has your personal details correctly registered. If your banking details change, the trick is to inform SASSA promptly. You don’t want your Sassa SRD grant potentially going elsewhere, do you? So, make certain you’re giving the correct banking details – your own.
SRD Banking Details Update
Making sure your personal and banking details are accurate and up-to-date as a SASSA SRD grant beneficiary is crucial. SASSA SRD beneficiaries need to be vigilant and precise when updating their information on the SRD SASSA website.
SASSA uses updated banking details for future grant payments and protects against fraudulent activities. As a beneficiary, you have several potential scenarios in which you may need to change your banking details with SASSA SRD.
- If you’ve switched banks or opened a new bank account
- When your old account has been closed for any reason
- If there’s an error in the information you provided initially
- Or if you’ve lost or had your bank card stolen and had to get a new card with a different account number
All these instances will need you to redo your banking details with SASSA SRD.
Moreover, personal details changes such as a name change or updating your identification number, or even changing your residence that affects your bank account, will require you to update your banking details accordingly. You need to ensure that the bank account you use matches your personal information.
Remember, it’s important to update SASSA whenever your information changes to guarantee you receive your payments from SASSA.
Accessing the SASSA SRD website lets approved beneficiaries amend or change their bank information anytime. This is part of your responsibility as a recipient of the SASSA SRD grant, ensuring that your information is correct and up-to-date.
Remember, always reach out to the SASSA helpline or visit a SASSA office branch if you need assistance with these updates. You’re not alone in this process and there are resources available to help you.
Stay vigilant, keep your details accurate, and ensure your SASSA SRD grants are delivered without a hitch.
Payment Into A Person’s Bank Account
You might wonder how SASSA SRD ensures that the grant payments land in the right hands. Well, that’s where your banking details come into play. Once you link your personal bank account to your SASSA profile, you’re securing a channel through which the Special SRD money reaches you, and only you.
Having your own bank account for receiving these funds eliminates the likelihood of payments going to the wrong recipients. However, the key to ensuring uninterrupted grant payments is keeping your banking information up-to-date in the SASSA system. Even small changes, like switching banks or replacing a lost bank card, can potentially disrupt the grant payment process.
But fret not! SASSA has simplified this with the “SRD change banking details” feature on their official website, srdsassa.gov.za. That’s right! The platform not only serves as a hub for grant payment but also allows you to conveniently update your banking details as and when required.
Here’s a little snapshot for you:
| Post Title | SRD Banking Details Change |
|---|---|
| Country | South Africa |
| SRD Amount | R350 |
| Changing Process | Online through SASSA website |
Although the process of changing banking details with SASSA SRD is quite straightforward, remember, precision is crucial here. Your updated banking information must match your personal details since that’s the verification that SASSA relies on for distributing the payments.
How is the SRD Grant paid out?
When it comes to receiving your SRD grant, several methods are offered by the South African Social Security Agency. Firstly, you could receive this monthly payment of R350 through a Post Office outlet. A quick trip to the nearest Post Office and you’ll be ready to collect your grant. Alternatively, utilize a cash send service for these payments, a method that brings the money straight to you.
However, the most convenient method recommended is having the grant funds directly deposited into your bank account. It’s simple, it’s efficient, and it ensures the money lands in your account each month without you stepping out. Understanding the process of changing banking details when necessary forms a significant part of accessing your grant smoothly.
There might be scenarios where the need to change banking details arises. You may have switched over to another bank for better features, lost your card, or maybe your old account had to be closed for personal reasons. In such cases, the way to ensure uninterrupted access to your grant is through SASSA SRD change banking details promptly. This can be done via their official website: quickly, easily, and securely.
Changing your banking details can also be accomplished through more traditional means such as a simple phone call or an email to SASSA, but updating it online through the SASSA web portal is the easiest and most efficient method.
Remember, the key to ensuring uninterrupted grant payments lies in the accuracy and timeliness of the information you provide. So whether it’s your old bank account needing to be swapped out for a new one or a change in your personal information, let SASSA know promptly by choosing to change banking details SASSA SRD as soon as the need arises. Sustaining a precise match between your updated banking details and personal information is critical to avoid issues.
What do to after banking details have changes ?
First and foremost, if there’s a change in your banking details for any reason, you need to act proactively. It’s vital that your SASSA SRD banking details are up to date to avoid disruptions in receiving your social grant payments.
We understand that banking details might change due to various reasons, including switching banks, getting a new card, or closing an account. In any case, SASSA has made the process of updating your banking details smooth and efficient.
Changing Banking Details Online
The most convenient way to change your SASSA SRD banking details is through the online portal, a feature available on the official SASSA website. It’s designed for such updates, allowing you to avoid long waits and crowded spaces in person. Just remember, precision is key here – to avoid payment issues, make sure your updated banking information matches your personal details exactly.
Over the Phone
If you’re unable to utilize the online portal, there’s another straightforward route — via phone. The SASSA call center, reachable at 0800 60 10 11, provides a secure and efficient option for changing your banking details right over the phone.
In a nutshell, despite the change in your banking details, SASSA aims to keep the process of updating them hassle-free. By using the online portal or over-the-phone methods, you can swiftly ensure thate your grant payments flow into the correct bank account. Hence, with SASSA, updating your banking details doesn’t have to be a strenuous task. Keep in mind, prompt action on your part is key to ensuring that your social grant payments are received without a hitch.
Click to check status
Have you recently made a SASSA SRD change in banking details? You’re not alone. It’s a common task for grant beneficiaries who have switched banks or updated their accounts. But the question is, how do you know it worked?
Follow the easy steps below to check the status of your SASSA SRD grant application:
- Visit the SASSA SRD official website.
- Choose the relevant section based on your ID type – South African ID or Asylum Seeker/Permit Holder.
- Click on “Application Status”.
- Enter your ID number then hit “Submit”.
Once done, you’ll receive an SMS with a secure link on your registered mobile number. This link allows you to view your application status, indicating whether it’s pending, approved, or declined.
By now, you might be thinking, “what if there’s an issue with my application?” If your banking details for the SASSA SRD grant aren’t updated correctly, complications can arise and lead to delays in receiving your payments. Payment failure is a real risk when the transaction sent to outdated banking information fails. So ensuring your banking details are up-to-date is crucial.
So, how do you know if there’s an issue? You’ll receive an SMS alerting you to double-check your details, specifically highlighting an invalid ID number issue. This alert is a clear call to action for you to change your banking details immediately.
Updating your SASSA banking details is an essential step in getting that grant dispersed seamlessly. Head over to the SASSA SRD website now, click “Change Banking Details” section, input your South African ID number, and follow the instructions. Once you’re done, check your SRD grant application status again, ensuring everything is in proper order.
In this day and age, you don’t need to be swamped with anxiety over your grant payments. SASSA has made it easier and quicker for you to manage your SRD grant application, eliminating unnecessary stress. All it takes is a few clicks. So go ahead, change banking details for SASSA SRD and ensure that your payment doesn’t face any unnecessary disruptions.
How to change my SASSA banking details ?
When life happens and you find yourself needing to change your banking details, SASSA is there for you. With an easy-to-follow process, SASSA ensures that changing your banking details is simple and hassle-free.
To be certain your SRD grant lands in the right bank account, your up-to-date banking details are crucial. If there’s any change in your bank account, it’s essential to immediately update your SASSA profile. Here’s a step-by-step guide on how to change your SASSA banking details:
- Go to the SASSA SRD website at srd.sassa.gov.za.
- To confirm your nationality, indicate whether you’re a South African ID card holder, or an Asylum Seeker and Special Permit Holder. This part involves inputting your ID Number.
- Submit your latest banking details to SASSA to ensure they have your correct bank account listed.
Remember, these new banking details will only be used for future payments. So once you update your details, you can breathe easy knowing your grant will go exactly where it should.
In addition to having the luxury of online banking updates, SASSA also accommodates changes through telephone and in-person channels. This versatility in options cater to all sorts of situations, validating SASSA’s commitment to accessibility and convenience in service.
Through efficient and thoughtful planning, SASSA has streamlined the process of updating banking details, so you can continue accessing your grant funds without any disruptions – because you’ve got more important things to focus on.
Steps Needed to Update SASSA Banking Details
As a beneficiary under the Social Relief of Distress (SRD) program, maintaining up-to-date banking details is critical. As we delve into the nitty-gritty, we’ll guide you through each step to ensure your SASSA SRD change banking details undertaking is smooth and error-free.
1. Visit the Online Web Portal (SASSA banking details link)
Your first step is to log into the SASSA online web portal. It’s accessible at srdsassa.gov.za, the same portal you’d use for grant applications or checking your SASSA status. If you haven’t registered already, you’ll need to create an account using your personal details and SRD grant information.
2. Go to the “Change Banking Details” Section
Once logged in, you’ll want to locate the section labeled “Change Banking Details” or “Update Banking Details”. This is where you’ll input or change any details relevant to your banking information.
3. Submit and Verify your Identity
Before moving forward, SASSA has safeguards in place to protect your information. You’ll need to verify your identity using your ID number, South African ID card or passport details. Upon verification, an SMS with a link will be sent to your registered mobile number.
4. Update Your SASSA Banking Details with Your Preferred Payment Method
After identity confirmation, it’s time to change banking details SASSA SRD requires. Fill in your new banking details and choose your preferred payment method. Please note, if you opt for a bank account payment, make sure you are the account owner.
5. Review Your Banking Details Before Submitting
Double-check all the information provided to ensure correctness, from your ID number to the bank details. Any inconsistencies can disrupt the flow of your grant payments.
6. Verification Process and Waiting Time
After clicking submit, SASSA may take some time to verify your updated details. Patience is key during this period.
7. Verify Details After Update
Once completed, make it a point to recheck your account for any changes. This helps in catching any errors that might have occurred during the update process.
Revisiting your banking update regularly ensures you’re up-to-date and won’t miss out on your grant money due to outdated information. Remember, accuracy is vital when dealing with SASSA banking details.
Tips to Avoid Delays in Approving Your Updated Bank Details
An essential aspect of maintaining your grant payments is ensuring that your banking information is always up-to-date. Updating your SASSA SRD banking details can be a straightforward process when done correctly. Yet, some issues may slow down the approval of your updated details – let’s talk about how to avoid them.
First, don’t forget to verify every piece of information you provide to SASSA. When updating via the online portal or over the phone, check your input carefully. Remember scan each banking detail entered for errors – accurate data is crucial!
When contacting SASSA via phone, take the time to relay each banking detail slowly to the call agent. Clear communication can make a big difference. After sharing your details, let the agent repeat them back to ensure nothing is misunderstood.
If you’re writing an email request, compose it clearly and concisely. Start with a strong subject line – try “Banking Detail Change Request” which can help streamline the change process, making it easier for the handler to identify your request promptly.
Here are some other measures worth considering:
- Make sure your new bank details are active and tested. A dormant or inactive account can lead to complications.
- After the update, keep an eye on your SASSA SRD payment status. Regularly checking the status ensures any discrepancies are caught early, so your receipt of the R350 grant remains uninterrupted.
Although these steps may seem time-consuming, they can speed up your banking details’ approval process and help maintain your regular grant payments. SASSA aims to provide financial support to those who need it most – give yourself the best chance to receive it without disruption by following these tips.
Remember, when it comes to SASSA SRD change in banking details, patience and accuracy are your best allies. Don’t rush the process, double-check your entries, and stay proactive in monitoring your payment status. It’s all worth it to ensure the steady flow of your grant payments.
What if You Did Not Receive the Confirmation After Waiting
Let’s say you’ve gone to the trouble of updating your SASSA SRD change banking details, and after a grueling period of seven days, there’s still no confirmation. Don’t fret just yet. The absence of a notification doesn’t necessarily imply a fault on your part. It’s important to showcase patience during this waiting period, but there’s more you can do to troubleshoot.
Firstly, verify your contact details. Are your phone number and email address up-to-date in SASSA’s records? Maybe you missed the notification because it was delivered to an old or invalid account. Check and update these details, if necessary.
In the same vein, SASSA might require additional details or confirmation to verify the changes to your banking details. Be poised to promptly respond to any inquiries they might have about your account. These could be questions about your old account, the new one, or why you need to change banking details SASSA SRD.
Next, revisit the SRD change banking details form you initially submitted. Is every piece of information accurate and consistent? An overlooked typo might be the culprit. Validate your submission, including the bank account’s spelling, numbers, and codes.
Remember, you’re dealing with bureaucratic processes that can sometimes be slow or have backlogs. Don’t shy away from checking your payment status online, emailing customer support, or making a call. Following up might just be the nudge needed to expedite your banking details verification.
Lastly, be prepared for instances out of your control. Glitches, technical difficulties, or system-wide errors might hamper the confirmation process. Here, your patience and cool are placed to the ultimate test.
We’ve mentioned it before and it’s worth restating: getting the correct banking information to SASSA is crucial to avoid any future complications. Your commitment to maintaining updated and valid information is key to receiving your SRD funds without any hitches. Take the proactive role — always double-check and follow up if need be. It’s all part of responsibly handling your role as a SASSA SRD grant beneficiary.
Change SASSA Bank Details Efficently
Ensuring that your bank details are accurate particularly if you’re tied up with the South African Social Security Agency (SASSA) is vital. Your access to your Social Relief of Distress (SRD) grant, a monthly payment often delivered through a bank account, could depend on it. That’s why it’s necessary to know how to change your banking details effectively in case of any alterations in your circumstances.
Importance of Correct Bank Details
When it comes to receiving your SRD grant, accuracy in banking details is paramount. Regardless of the reasons you might need to switch up your banking details, such as a change in address, or closing of an old account, failing to provide correct updated details to SASSA could mean financial hardship. You certainly don’t want to deal with problems like delayed grant payments or worse, your funds ending up in someone else’s account.
Proactively updating your banking details with SASSA in case of any change is a simple process that can be accomplished online, by email, or via phone. But an error-free and hassle-free way is to update your information through the SASSA web portal.
SASSA Verification and Validation Process
As you go along with the update process, your changed banking information goes through a stringent verification and validation system. This is to ensure the legitimacy and precision of the update. For instance:
- Your ID number, name, and surname are cross-referenced with the Department of Home Affairs data.
- The information given is screened against approved databases such as UIF, SARS, NSFAS, and others.
- A Fraud Risk Scoring assessment is carried out tandem with fraud prevention partners. Not stopping at just verifying your ID number and mobile, this assessment checks your information against various approved databases.
- Based on the findings of the verification and scoring, the application is either approved or declined, with detailed reasons provided for the decision.
Your vigilance in updating your SASSA banking details is as crucial as the verification process that follows. There’s need for you to be patient, understanding, and responsive during this time, bearing in mind the need for the agency to adjust your information securely and accurately. Should you encounter any issues, SASSA is always ready to assist.
No doubt, changing your srd change banking details or more commonly referred to as sassa srd change banking details is a necessary step if you want to ensure uninterrupted SRD grant receipts. When it comes down to the question, change banking details sassa srd, it’s certainly doable and important. Hence, always stay on top of your game in case changes in your circumstances happen, be sure to pass that information on to SASSA. It’s a practice that can save you from needless distress down the road.
Conclusion
So, you’ve learned the ropes of changing your SASSA bank details for the SRD grant. It’s not just about updating your information, but doing it accurately and promptly to dodge issues like delayed payments. Remember, the SASSA web portal is your friend here. Yes, the verification may take time as it involves serious cross-checks and fraud risk assessments. But don’t let that deter you. Stay patient and cooperative. Because when you proactively manage your banking details, you’re paving the way for smooth grant receipts, saving yourself from potential future distress. It’s all about staying ahead of the game. Now, it’s your turn to put this knowledge into action.
Frequently Asked Questions
Q1. How long does SASSA take to pay R350 into a banking account?
Payments are generally reflected in the beneficiaries’ bank accounts 2-3 days after being issued. It’s suggested that beneficiaries check their SASSA status on the SRD website throughout the payment week to stay updated.
Q2. How can I verify my bank details for my R350 grant?
To verify your bank details, you need to visit the SRD website and submit your ID number. You will receive an SMS with a secure link. Follow the given instructions to complete the verification process for your SASSA SRD banking details in order to prevent any delay in future payment.
Q3. How can I get my SASSA R350 reference number?
The reference number for your SASSA R350 can be obtained by dialing the USSD code 1203210# on your cellphone. You will be asked to provide your South African ID card number and the phone number you used to apply for your SASSA application.
Q4. What is the Whatsapp number for SASSA?
You can contact SASSA on WhatsApp by sending a message to 082 046 8553. You can start your conversation by sending ‘hi’ to this number.
Q5. How can I change my SASSA payment details to my bank account?
To change your banking details, visit the SASSA SRD web portal (srd.sassa.gov.za). Choose the relevant section, scroll down to the option labelled “How do I change my banking details” and click on it. Submit your South African ID number to begin the process.