Lost and Found: How One Commuter Recovered his Belongings

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Rob is from Fairfield County, Connecticut.

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Rob stepped off a Metro-North train.

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He watched the train pull away.

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Rob realized he had left his backpack on the train.

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The backpack contained his laptop, headphones, and work materials.

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Rob attempted to contact Metro-North customer service.

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He was put on hold for a long time.

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Rob decided to take matters into his own hands.

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He drove to the next station to catch up with the train.

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